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The epidemic situation of Hengxing property owner will not return, we will not return
[editor's note]
The virus spread and the whole country fought the epidemic. We must do our best to prevent and control the epidemic. There is no rest, no reunion, no return. There is only a responsibility, a perseverance and a faith. In the face of the epidemic situation, the property owners are brave and retrograde. The property owners make silent contributions, take practical actions to protect the health of the owners, and safeguard the safety of their homes with sincere services.
In the case of major virus epidemic, all staff of Hengxing real estate stick to their posts and fight in the front line, forming a tight line of defense. Although we just do the same thing repeatedly, it can effectively and maximally prevent the spread of the virus and the aggravation of the epidemic.
They are the most tenacious defenders under the epidemic. They are the most respectable, lovely and beautiful. They are Hengxing property owners.
01
"Although there are many things and hard work every day, it doesn't matter if you are tired. I just hope the epidemic ends soon."
——Li Pingying, building manager of Hengxing property international metropolis
The epidemic is merciless and the property has love. In this special spring festival this year, Li Pingying, an employee of customer service center of Hengxing property international metropolis, still sticks to the front line of epidemic prevention and control.
As a building manager, Li Pingying not only patrols the corridor irregularly and frequently every day, but also disinfects the door handle, access control, elevator keys and other public area equipment. At 8:30 every morning, after Li Pingying attended the morning meeting in the customer service center, she rushed to the building in her charge with disinfectant water, and began to sterilize inch by inch. Every day, she puts disinfection first.
In addition to disinfecting the places where the owners of the community often go in and out, Li Pingying often takes time to contact the elderly living alone in his area, and tells the elderly not to go out, if necessary, contact her at any time. The daily necessities for the old people were handed over to Li Pingying, the building manager. Li Pingying will buy materials for the elderly on time and deliver them to the door in person, so that the elderly feel cordial and warm.
Li Pingying said: "although there are many things and it's very hard every day, it doesn't matter if you are tired. I just hope the epidemic will end soon. All of us, working together to overcome the difficulties, will surely win the battle against the epidemic. "
02
"I'm not sure about the medicine and disinfection in the community! We are property workers, to protect the safety of the community! "
——Wan Renhua, British International cleaner of Hengxing property
Epidemic situation is order, prevention and control is responsibility. Faced with the novel coronavirus's turbulent situation, Hengxing property owners have been taking action. Wan Renhua, the cleaning director of Hengmao British international community customer service center of Hengxing property services, is one of them.
Since the outbreak of the epidemic, all the staff of the British international customer service center have been engaged in the fight, firmly implementing the company's regulations. The park must be fully covered with disinfection at least twice a day to ensure the safety of the community and the owners.
On the afternoon of February 10, Wan Renhua felt unwell. Her right wrist began to swell and ache. She was cold all over. She had a high fever of 40 degrees after coming home from work. But the next morning (February 11), she insisted on going to work. At noon of the same day, her son came to the company to pick her up and went to the hospital for an examination. There was no problem with the blood, but the uric acid was too high, which was foot gout. The doctor said there was no medicine to take. He ordered Wan Renhua to go home and have a rest for a few days.
That night, Wan Renhua told the British International Project Manager Tao Chunhong about her physical condition, because her feet were swollen more and more, and she could not walk at all. At that time, manager Tao told her to have a good rest at home and not rush to work. But the next morning, on February 12, Wan Renhua reappeared at her job. Manager Tao asked her why she didn't have a rest. Wan Renhua said, "I don't feel relieved about the medicine and disinfection in the community! The company also requires that the disinfection work in the park be carried out twice a day! To be honest, in case of such an epidemic, we are property workers, and we should protect the safety of the community! "
With that, Wan Renhua got on the electric car with the help of manager Tao, rushed to the scene to take photos of the staff disinfection, and then came to the work group.
03
This is not only a job, but also related to the health of thousands of families in the community.
——Wang Huihua, cleaner of Hengxing property international Huacheng
As a member of Hengxing property, Wang Huihua, a cleaner of Hengxing property international Huacheng, has completed the daily cleaning work in addition to the disinfection work in the community specified by the company since the community launched the killing work on January 23.
The residential area of Hengmao international Huacheng is large. When Mr. Wang works every day, he should carry a medicine bucket filled with 30kg of disinfectant water to walk through all areas of the community, disinfect the public areas and facilities such as the lobby, elevator room, stairwell, basement, children's playground, health facilities, etc., and spray at least 3 barrels every day.
In Master Wang's view, this is not only a job, but also related to the health of thousands of families in the community.
04
"No masks? Where are you going? "
——Liu Dan, customer service assistant of Hengxing property Jinyu Huafu
Liu Dan, chubby, lively and cheerful, is the customer service assistant of customer service department of Jinyu Huafu customer service center of Hengxing property. No matter before or during the epidemic, she can be seen wandering around the community every day.
Liu Dan: "Miss Cai (pseudonym), would you please tie down your dog? This kind of big dog is easy to frighten people. I'm scared, let alone children! "
Miss Cai: "I'm sorry, sister Dan. I'll tie it now."
Liu Dan: "XCMG, the evacuation sign on the third floor of unit 1, building 15 fell off. I placed an order. Please deal with it as soon as possible."
Xu Gong: "OK, I'll deal with it now. I'll take a picture for you."
Liu Dan: "Sister Li, don't you wear a mask? Where are you going? "
Sister Li: "I can't buy the mask. There's no food at home. Go and buy some."
Liu Dan quickly took out a mask from his pocket and gave it to Sister Li.
Liu Dan: "do you know what the situation is (the epidemic is serious)? Do you want to die! Send me wechat if you need. I'll buy it for you. Take a small ticket to reimburse you! "
Sister Li: "thank you! Then I'll trouble you! "
Liu Dan: "it's OK. Just tell me if you can help me!"
Liu Dan is such a straightforward, conscientious and helpful property worker. From door to door, novel coronavirus pneumonia was also visited by residents who had been in need but not convenient to go out to publicize the knowledge about the prevention of new coronavirus pneumonia.
Although very busy every day, also a little tired, but Liu Dan and other property owners, has been sticking to. She firmly believes that as long as we stick to our position, we will be able to see through the clouds.
05
"It's better to do something too dangerous by yourself."
——Tan Guiying, cleaning director of Hengxing property Greenland Yuecheng
From the beginning of the new year's Eve, Tan Guiying, the cleaning director of Hengxing property Greenland Yuecheng, led the cleaning team to fight in the front line. There are several owners in Yuecheng District of Greenland who return to chang from Hubei Province. As soon as GUI Ying receives the notice from the customer service center, she puts on the mask, takes the disinfecting pot, and disinfects all the places where the returning personnel pass - the basement, the corridor, the elevator, the entrance to the house, etc. Independent isolation of the owners have to find her. Someone asked her, can't you arrange for someone else to go? She would say that it's better to do something too dangerous by herself.
The Spring Festival is a traditional Chinese festival. Talking about GUI Ying, she gave up reuniting with her family and has been working for more than 20 consecutive days without a day off. Not only that, she also gets up early and greedy for darkness every day, scrubbing and killing with everyone, leaving no health dead corner.
For this reason, talking about Guiying and its cleaning team is also loved by the owners. These cleaners are not only beauticians of green Yuecheng, but also health guards of the community. Because there are them in the community, it is safer for the owners to go home and the living environment is more beautiful.
06
"Hello, please take the temperature and register the access information."
——Wang wangfa, monitor of British international security of Hengxing property
Every day, I stand at the gate and say the same words to the owners who enter the community, "Hello, please cooperate with me to take the temperature and register the access information." At the temporary entrance and exit for epidemic prevention and control of British international community, there is a person who carefully measures the temperature and registers the access information for each owner entering the community every day. He is Wang wangfa, the head of British international security team of Hengxing property. He is 55 years old. He is a property security guard.
"Please wear masks and take preventive measures." At the beginning of the epidemic, Wang wangfa said this sentence most every day. As people began to pay more attention to the epidemic, he also reduced the number of nagging like this. His usual work is mainly security patrol, order maintenance and hidden danger investigation. Compared with the previous Spring Festival, he is very busy and nervous this year.
Affected by the epidemic situation, recently, all districts in the region have implemented closed management. After the "closure" of the community, the property security has become the main force of the epidemic prevention and control in each community, which guarantees the life safety and epidemic prevention and control of the community owners.
07
"Epidemic prevention and control is related to the health of all the owners of the community, and cannot be relaxed at all."
——Gong Shujuan, manager assistant of ruidu Xinyuan, Hengxing property
After the outbreak of novel coronavirus pneumonia, Gong Shujuan, assistant manager of Hengxing property, New Zealand, led the staff of the customer service center to stick to his post and command before, as commander and combatant.
Lead the team to watch the monitoring point at the gate of the community, take the lead to adhere to the leading system, take the lead to go deep into the epidemic prevention and control front line of the community, timely check and guide, timely grasp personnel information, take timely actions, timely respond to the concerns of the owners, and implement the touch, control, prevention and control and service to every link of the work, covering every corner of the community. In this epidemic Resistance War, she demonstrated the dedication and responsibility of a property owner with warm-hearted work methods.
Promote safety protection measures. In order to prevent the spread of the epidemic, the community only leaves one entrance for the owners to enter and exit. She led the maintenance personnel to close other non motor vehicle exits in the community at the first time, and made accurate measures according to the community requirements. She set an example, formulated the property watch and thermometer, reasonably arranged the property management personnel to the monitoring point at the door, managed the access personnel and vehicles together with the security personnel and customer service personnel, and carried out strict inspection and registration, timely and accurately completed the information of all kinds of personnel Interest management and control account; persuade the owner not to go out as far as possible.
At present, Gong Shujuan takes the lead in the forefront of community prevention and control, regardless of risks and gains and losses. The epidemic prevention and control is related to the health of all the owners of the community and cannot be relaxed at all. Gong Shujuan thinks so.
08
"If I don't rush to the front, how can the owner feel at ease?"
——AI Gang, project manager of Hengxing property Hengmao international star city
In the epidemic prevention and control work, as the most basic level manager, AI Gang, the project manager of Hengxing property Hengmao international star city, quietly shouldered his responsibility. "If I don't rush to the front, how can the owner feel at ease?" This is the best interpretation for him and his team to be "responsible, responsible and responsible".
duty-bound to defend the territory of one 's country. "Keeping our side's land is the core of this resistance war. As a property service provider, we must be at the forefront of the epidemic prevention and control work AI Gang encouraged everyone in this way. Under his leadership, the international star city customer service center operates in an orderly manner. In the daytime, the patrol investigation is conducted in the community; in the evening, the monitoring station is on duty for patrol inspection, 24-hour continuous rotation, I don't know how many days and nights I haven't slept a safe sleep. His colleagues and family advised him, "it's new year's day. It's time to go home and see his family!" He said, "now is the time when everyone needs me." He was so homesick that he used his work time to send a video to his family.
Keep the land and do your duty. On New Year's Eve, he led all the staff to work overtime to post notices, send wechat, make phone calls, enter the house and arrange, publicize and set up cards to watch, take temperature, register information and deal with various contradictions for the owners in and out In the touch platoon, he has countless calls and wechat every day, and often two charging treasures are not enough at the end of the day. When the owner is at home for the new year, he will work overtime; when the owner is at home, he will come out for inspection; when the owner has the new year's Eve meal, he will eat instant noodles.
Many owners call the property to report the situation at home, and others come to fill in the form. Mr. Huang, who lives in No. 8 Building of international star city community, said in the group: "when the news of the epidemic came, my neighbors and I couldn't even buy masks, and we were afraid to go out. Can see the new year these days, the door of the community is open every day, see you are in every day, everyone's heart becomes steadfast
"I'm normal, I'm just responsible." AI Gang, who is also an ordinary person, will also feel fear, but in the face of this war without smoke of gunpowder, he resolutely goes against the wind, and defends one side's land with full commitment and mission.
09
Work for more than 14 hours every day, arrange, register, publicize, kill and measure body temperature, and provide living materials for the isolation owners.
——Liu Wei, manager of order department, Yuecheng customer service center, Greenland, Hengxing property
On the afternoon of January 26 (the second day of the Lunar New Year), Mr. Wan, who lives in Zone A, lvyue City, Jiulonghu District, Nanchang City, opened his home. A thermometer hung on the iron door came into view. At that moment, he was surprised and happy, and a warm current came into his heart
Mr. Wan went to Wuxue, Hubei Province, to attend the wedding of relatives a few days ago. After returning home, he took the initiative to isolate himself. At noon, he picked up his mobile phone and made a call for help to the community property. Within two hours, the thermometer and daily necessities were delivered to the door.
Liu Wei, the person who received the call and delivered the materials to the door, is the order manager of the customer service center of Greenland Yuecheng of Hengxing property. After receiving the call for help from the owner at noon, Liu Wei immediately reported to the community and asked for help from the owner. He bought a thermometer and daily necessities and sent them to Mr. Wan's door.
Liu Wei (left) working
As a property worker novel coronavirus pneumonia epidemic, Liu Weiyi decided to give up the opportunity to reunite with the family members during the Spring Festival, and chose to stick to his post and order. For several days, he worked more than 14 hours a day, actively cooperated with the community to carry out the work, did a good job in the registration, publicity, killing, temperature measurement, and provided living materials for the isolation of the owners. Where there is need, there is his figure.
10
More than just fighting the epidemic
——Hengxing property Tangshan Hengmao international metropolis service team
In the face of the epidemic situation, the customer service center of Tangshan Hengmao international metropolis of Hengxing property attaches great importance to and actively implements various prevention and control measures of the head office: strengthen publicity; regularly and regularly use alcohol or 84 disinfectant to disinfect the elevator keys, doorknobs and other public areas and facilities and equipment frequently contacted by the owners in the park; at the same time, strengthen the control of the park to promote Take the temperature of the owner, inquire the owner's location and register, verify and prevent the outsiders from entering the park.
Through a series of hard measures, effectively ensure the safety of community owners and living environment health.
[editor's note]
In the face of the current epidemic that has lasted nearly a month, the majority of property owners have not retreated. They stick to it silently to protect the health of the owners of the community. They are ready to fight the epidemic. They have no isolation clothing, no protective clothing, only a common mask; no antibiotics, no respirators, only body temperature guns and disinfectant water; they have no letters of war, no great achievements, only epidemic prevention walls built with actual actions and flesh and blood.
With a heart of sincere service, a spirit of service in the face of adversity, we stick to our posts 24 hours. As long as a notice is given, all staff members, regardless of their posts, are committed to the front line of the battle, never slack off, actively cooperate with governments at all levels and street communities to prevent and control the epidemic, and fight against the epidemic in ordinary posts.
They are parents and children. They are not doctors or nurses. They are just the most ordinary security guards and cleaners. Most of them go out an hour in advance every day and arrive at their posts early.
Property owners are also afraid, property owners also have family members, but property owners can not shrink, this is the mission given to them by the industry!
Don't ask for gratitude, don't ask to remember, only hope to give more understanding and support to property owners after the epidemic!
